The culture of your organisation impacts critical success factors. A strong internal culture fuels strategy implementation, whereas a weak one acts as a barrier. Culture impacts effectiveness and efficiency, as well as shaping client perceptions.

We can assess culture in order to determine to what extent it acts as a catalyst in daily operations and to long-term strategies. By conducting interviews with key opinion leaders in your organisation and administering an anonymous questionnaire to staff, we pinpoint strengths as well as areas that need improvement. Results and recommendations are then presented to the management for further action and can be compared from year to year.

We assess culture by evaluating the following areas:

• Vision
• Internal organisation
• Management style
• Teamwork
• Customer service
• HR policies
• Remuneration & Recognition
• Internal communication
• Initiative
• Quality
• Flexibility
• Responsibility
• Commitment
• Interpersonal Relationship