Why needed
Performance appraisals are important in boosting the performance of the organisation. However both managers and employees often underestimate the potential of this tool and do not use it to its full. Instead they go through the motions, and never reap the full benefit.
The opportunity to assess performance levels and expectations is often viewed with unease, and overlooked.
We train both managers and employees in separate groups on how they can get the maximum out of Performance Appraisals, by appreciating its significance as an evaluation, development, and goal setting tool, as well as offering a channel of two way communication.
The training will also cover procedural guidelines on how to fill in the different forms of your current system, as well a thorough understanding of its scoring system.
If needed we can also fine tune your existing system or design a new one, if
The opportunity to assess performance levels and expectations is often viewed with unease, and overlooked.
We train both managers and employees in separate groups on how they can get the maximum out of Performance Appraisals, by appreciating its significance as an evaluation, development, and goal setting tool, as well as offering a channel of two way communication.
The training will also cover procedural guidelines on how to fill in the different forms of your current system, as well a thorough understanding of its scoring system.
If needed we can also fine tune your existing system or design a new one, if
What the programme will cover for managers
- Requirements of your appraisal system
- How to give negative feedback in a constructive manner
- How to score fairly
- How to set goals and gain commitment
- Using questions during appraisal session
- How to create a development plan
- After completion employees will be able to better:
- Speak openly about concerns that are undermining performance
- Offer suggestions to overcome obstacles
- Discuss their own development and how they can contribute to the strategy of the organisation
- Accept feedback in a constructive manner
As a result of the programme managers will be better able to:
- Prepare effectively for a performance appraisal session and prepare relevant forms as per your company guidelines
- Evaluate performance and give constructive feedback
- Find solutions with the employee using questions
- Set realistic and challenging goals
- Gain the commitment of staff
- Rate employees fairly and accurately
- Communicate more openly
- Handle “difficult reactions” from employees
What the programme will cover for employees
- Requirements of your appraisal system
- How to listen and be open to feedback
- How to propose solutions
- How to present your development needs
As a result of the programme employees will be better able to:
- Speak openly about concerns that are undermining performance
- Offer suggestions to overcome obstacles
- Discuss their own development and how they can contribute to the strategy of the organisation
- Accept feedback in a constructive manner