Time management for secretaries

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Time management for secretaries

Why needed

The work of today’s secretary and support member is characterised by an increasing amount of tasks to be carried out and not enough time to do them in. This results in higher levels of pressure and reduced levels of effectiveness and performance. Through the use of carefully selected tools, the programme will assist you to become more efficient and effective in your daily work. It provides tools that will improve your goal setting and ability to get things done and complete them on time.

What the programme will cover

  • Individual and joint objective setting
  • Linking goals to individual plans
  • Setting and prioritising tasks and activities
  • Effective use of shared diaries and schedules
  • Paperwork, filing and the desk
  • Handling ‘time stealers’
  • Personal action plans

As a result of the programme, individuals will be better able to:

  • Contribute more to the working partnership through improved communication, better understanding of roles and joint problem resolution
  • Implement techniques that will increase their ‘productive time’
  • Plan and prioritise their workload to ensure the best results
  • Deal more competently and confidently with the pressure of telephone and email
  • Identify and handle time-stealers such as unexpected visitors
  • Prioritise the demands of their manager
  • Focus efforts towards agreed results
  • Manage their office and desk effectively